FAQ - LevityLED
Who are we ?
We prioritize innovation , quality , sensory experience and customer commitment to offer products that are aesthetic, efficient and accessible.
LevityLed has been around since 2021. We started with LED lighting solutions and have expanded our offering to include fragrance diffusers and humidifiers to help our customers create a unique and relaxing atmosphere.
LumiLed is more than just an LED light. It lets you illuminate your handbag—perfect for finding your keys in an instant!
HairLed™ est un dispositif de luminothérapie LED pour le cuir chevelu, conçu pour stimuler la pousse, renforcer les racines et revitaliser le cuir chevelu, grâce à la synergie entre lumière rouge 630nm, massage doux et diffusion ciblée de soin.
Il active la circulation sanguine, réveille les follicules et maximise l’absorption des sérums, tout en offrant une expérience relaxante et stimulante.
Son design sans fil, waterproof et léger, permet une utilisation simple, à sec ou sous la douche.
Chaque séance devient un moment de soin intelligent, agréable et efficace.
Parfait pour celles et ceux qui veulent une solution durable contre la chute de cheveux, sans compromis entre bien-être et résultats visibles.
NeckLed™ est un dispositif de luminothérapie LED pour le cou et le décolleté, conçu pour réduire les rides, stimuler le collagène et unifier le teint dans une zone souvent oubliée. Il utilise les mêmes longueurs d’onde que le SkinLed™ (rouge, bleue, verte, jaune…), appliquées de manière ciblée grâce à son design ergonomique.
Son port est confortable, ses sangles ajustables assurent une tenue parfaite, et chaque séance offre un moment de soin efficace, relaxant et sans effort.
Idéal pour celles et ceux qui souhaitent prolonger les effets du SkinLed™ au-delà du visage.
LevityHair™ est un sérum capillaire activateur de pousse, formulé pour être diffusé automatiquement pendant votre séance HairLed™.
Il associe romarin, café vert, ricin, coco et argan pour nourrir les racines, stimuler la repousse et renforcer la fibre capillaire.
Sa texture légère sans résidus a été pensée pour une absorption optimale pendant la luminothérapie LED rouge, en synergie avec le massage.
Utilisé 3 fois par semaine, il transforme votre routine en un soin complet, naturel et ciblé, sans rinçage ni effort supplémentaire.
L’allié parfait pour celles et ceux qui souhaitent densifier leur chevelure, naturellement et efficacement.
LevitySkin™ est un sérum visage compatible avec la photobiomodulation LED, conçu pour révéler l’éclat de la peau, lisser les rides et corriger les imperfections.
Il combine niacinamide, acide hyaluronique et extrait de pêche, activés par la lumière LED (rouge, bleue, verte, etc.) pour cibler chaque besoin avec précision selon la couleur choisie.
Chaque goutte agit en profondeur, au bon endroit, grâce à la longueur d’onde adaptée. Le soin devient intelligent, personnalisé et efficace, quelle que soit votre peau.
L’idéal pour transformer chaque séance LED en traitement sur-mesure, avec des résultats visibles dès les premières utilisations.
Our products are designed for anyone looking for an immersive atmosphere , whether they are individuals wanting to enhance their interior or professionals (hotels, spas, restaurants) wishing to improve their customers' experience.
Our company is Belgian. We ship our packages directly from our producers located in Europe and Asia.
Order and delivery
Our average delivery times are 5 to 7 working days.
For some areas, we deliver in less than a week.
To avoid high storage and labor costs, we work directly with our producers and therefore have no intermediaries, which allows us to offer you really advantageous prices compared to what you could have in a physical store.
We ship worldwide, and our shipping costs are FREE.
Your items are delivered via your local postal service.
Items are delivered according to your local post office's terms and conditions.
Don't worry, your package will be left at your post office where you can collect it.
Don't panic, if your order hasn't been shipped yet, contact us immediately and we'll be happy to update your information.
Otherwise, and in accordance with our general terms and conditions of sale, once an order has been sent from our warehouse, no further changes can be made. Contact our customer service.
In this case, first check with your neighbors or caretaker. If you can't find your package, contact us so we can investigate with the carrier.
Return and warranty
If your product is defective upon receipt, please contact our customer service team with photos of the product. We will offer you an exchange or refund.
Yes, all our products come with a 6-month warranty. In case of a breakdown or manufacturing defect, please contact us.
You have 14 days after receipt to return the product. It must be in its original packaging and in perfect condition. Return shipping costs may be your responsibility depending on the reason for the return.
Payment and security
Currently, you can pay by credit card (Visa, Mastercard, American Express) and PayPal on our website. We do not accept checks, wire transfers, or cash on delivery.
Yes, our site uses SSL encryption to ensure the security of your transactions. Your banking information is never stored.
Make sure your card is valid, that you have sufficient funds, and that your bank hasn't blocked the transaction. If the problem persists, try another payment method or contact your bank.
Any other questions?
To apply your promo code, you must confirm your shopping cart by clicking "Checkout," which will confirm your selection. Once on the payment page, you can apply your promo code.
Once validation has been completed, a summary will be visible with the price update.
You can contact us via our online form , we usually respond within 24 hours.
Yes! We offer exclusive offers for our loyal customers. Subscribe to our newsletter to receive our promotions and great deals in advance.
Yes, we are open to collaborations with influencers, retailers, and businesses. Contact us to discuss.